Privacy Policy – Alpha Thread Co.

Effective Date: January 1, 2025

At Alpha Thread Co., we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website www.alphathreadco.com, place an order, or interact with our services.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following types of information:

✔ Personal Information: Name, email address, shipping and billing address, phone number (if provided).
✔ Order Details: Items purchased, order history, and transaction details.
✔ Payment Information: Payment details are securely processed by third-party providers (e.g., Stripe, PayPal). We do not store credit card information.
✔ Device & Usage Data: IP address, browser type, and interaction with our website (collected via cookies and analytics tools).
✔ Communication Data: Messages sent via email, contact forms, or social media interactions.

2. How We Use Your Information

We use your information for the following purposes:

✔ To process and fulfill orders (including shipping and customer support).
✔ To send order confirmations, tracking updates, and important service messages.
✔ To respond to customer inquiries and provide support.
✔ To improve our website, services, and user experience.
✔ To send promotional emails (only if you opt-in to receive marketing communications).
✔ To comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties.

3. Sharing Your Information

We only share your information with trusted third parties when necessary to complete your order, comply with legal requirements, or improve our services:

✔ Payment Processors (e.g., Stripe, PayPal) – To securely process transactions.
✔ Shipping Partners – To deliver your order to the correct address.
✔ Analytics Providers – To help us understand website performance and improve user experience.
✔ Legal Authorities – If required by law for fraud prevention or legal compliance.

All third-party partners are required to protect your data and comply with privacy laws.

4. Cookies & Tracking Technologies

We use cookies and tracking tools to enhance your browsing experience. These allow us to:

✔ Improve website functionality and performance
✔ Remember user preferences for a smoother experience
✔ Analyze visitor behavior to optimize content and marketing

You can adjust your cookie settings through your browser. Disabling cookies may affect certain website functions.

5. Data Retention & Security

We retain your personal data only as long as necessary to:

✔ Fulfill orders and provide customer support
✔ Meet legal and compliance obligations
✔ Improve our services

We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure.

6. Your Rights & Choices

Depending on your location, you may have the right to:

✔ Access your personal data
✔ Request corrections or deletions of your data
✔ Opt-out of marketing emails (unsubscribe at any time)
✔ Request a copy of the data we have about you

To exercise your rights, contact us at support@alphathreadco.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of our website signifies acceptance of the updated policy.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out:

📩 Email: support@alphathreadco.com
🌐 Website: www.alphathreadco.com

Thank you for trusting Alpha Thread Co. with your information. We are committed to protecting your privacy while delivering bold, high-quality apparel.